Privacy Policy

Effective Date: May 6, 2026

Krewe of Hercules (operating as Terrebonne Men's Carnival Club, Inc., referred to as "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a membership application, pay dues, or interact with us by phone, email, or text message.

1. Information We Collect

We may collect the following categories of information when you interact with us:

• Contact Information: Name, email address, mailing address, and phone number provided through our membership application, payment forms, or chat widget.
• Membership Information: Float assignment, dues status, payment history, costume orders, and emergency contact details required to administer Krewe membership.
• Payment Information: Payments are processed securely through Stripe. We do not store full credit card or bank account numbers on our systems.
• Communication Preferences: Your opt-in status for email and SMS communications.
• Website Usage Data: Standard analytics such as IP address, browser type, pages visited, and time on site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process membership applications, dues payments, and costume orders
• Communicate Krewe news, parade information, event invitations, and dues reminders
• Send transactional confirmations (payment receipts, application status updates)
• Maintain accurate float roster and emergency contact records
• Comply with legal obligations and protect the Krewe's legitimate interests

3. SMS / Text Message Communications

When you opt in to receive text messages from Krewe of Hercules, you consent to receive informational and transactional SMS messages related to your membership, including dues reminders, parade logistics, event announcements, and approval notifications.

• Message frequency: Varies based on Krewe activity and season.
• Message and data rates may apply depending on your mobile carrier plan.
• Opt-out: Reply STOP to any message to unsubscribe at any time.
• Help: Reply HELP for assistance, or contact us using the information below.
• SMS opt-in data and consent records are not shared with third parties or affiliates for marketing purposes under any circumstance.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We share information only with the following categories of recipients, and only as necessary:

• Service Providers: Trusted vendors who help us operate the Krewe (payment processor, CRM platform, email and SMS delivery services). These vendors are contractually required to protect your data.
• Float Captains: Limited member contact and dues information shared with your assigned float captain for roster management purposes.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of the Krewe and its members.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is processed through PCI-compliant providers and is never stored on our servers.

6. Data Retention

We retain membership records for as long as you remain an active member and for a reasonable period after membership ends to comply with legal, accounting, and historical Krewe records requirements. You may request deletion of your data at any time, subject to legal retention obligations.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Withdraw consent for SMS communications by replying STOP

8. Cookies and Tracking

Our website uses standard cookies and analytics tools to understand how visitors use the site and to improve user experience. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. Membership applicants under 21 require additional review and a responsible party sign-off.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent revision. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to request information about your data, contact: